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Cookie Policy

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

Cookie Policy for Qualified AI Chatbot

Cookie Type: Qualified sets first-party cookies on your domain where the Qualified JavaScript snippet is installed. Qualified also reads third-party cookies that may already exist on visitors’ browsers from marketing automation platforms such as Pardot, Marketo, or HubSpot.

Tracking Methods: Qualified employs a combination of cookies, reverse IP address lookup, and CRM integration to track and identify users across multiple sessions.

Categorized as Marketing Cookies

A small piece of JavaScript is placed on your marketing website pages to facilitate our AI agent firing and collecting cookies, etc.

Cookie Name Description
__q_state_XXXXXXXXXXXXXXX Contains attributes identifying the website visitor and their interaction with the Qualified Chat Messenger. This identifier is stored in the visitor’s browser as well as the Qualified Service. Duration: 10 years by default.
__q_domainTest Used in rare cases if Qualified is unable to detect the domain where Qualified is being instantiated. It is set and immediately unset. Duration: Expires immediately.

Manage cookie preferences

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.

Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.